Option 1: Delete your account in the app
This is the fastest way to delete your account.
- Open the NK Izola app and sign in.
- Go to Settings by tapping the gear icon on the Home tab, or find it in your account menu.
- Scroll to the bottom and tap Delete account.
- Confirm the deletion when prompted.
Your account and associated data are deleted immediately. There is no waiting period.
Option 2: Request deletion without the app
If you no longer have the app installed, email info@breinsports.com from the email address associated with your account and include the subject line "Delete my account." We will verify your request and delete your account within 30 days.
What gets deleted
When your account is deleted, the following is permanently and immediately removed:
- Your profile: name, email address, and password
- Your favorite team, followed players, and notification preferences
- Match reminders you've set
- Your registered push notification token, so you will stop receiving push notifications
- Your profile photo, if you uploaded one
- Any linked Google or Apple sign-in connection, including a request to revoke the login grant on their side
What is retained, and why
- Order history:if you've placed an order through our shop, the order record, including items, amount, and order number, is kept for accounting and legal purposes, but it is disconnected from your identity. Your name and email on the order are replaced with an anonymized value. Your original order history with Shopify's own systems is unaffected by this and governed by Shopify's own retention policies.
- Support requests: if you previously contacted support, that request is kept for our records but is no longer linked to your account.
- Standard infrastructure backups may retain deleted data for a limited time as part of normal disaster-recovery processes before being cycled out. This data is not accessible or usable after your account is deleted.
Questions
Contact info@breinsports.com with any questions about this process or your data.